Our Associates
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Our Associates |
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Ilene Wasserman PhD — Managing Principal ICW Consulting Group
Ilene Wasserman Ilene has worked successfully with Fortune 100 companies, hospitals, community healthy centers and mental health institutions as well as institutions of higher education, and community and religious-based groups. Consultations include conducting organizational assessments and designing strategic interventions aimed at achieving high performance, inclusive work cultures. She has worked closely with, and provided coaching to, executives and boards of directors, to design leadership retreats and develop internal work teams. In addition to consulting and coaching Ilene has taught organizational communication, transformative conflict, leading change, emotional intelligence and cultural competence and group dynamics at the graduate level. Ilene received her PhD from the Fielding Graduate Institute in Human and Organizational Development. She also holds Masters degrees both in Counseling Psychology and Social Work from Washington University and a Bachelor degree from Cornell University in Human Development. In addition to her formal education, Ilene is trained in Future Search, Gestalt, and Appreciative Inquiry. She is a charter member of Appreciative Inquiry Consulting Group and has conducted foundational and advanced workshops in Appreciative Inquiry. Her professional affiliations include the American Psychological Association, the Organizational Development Network, The Academy for Human Resource Development and the Academy of Management. Ilene's professional presentations have included: "Leveraging Diversity and Inclusion in Creating High Performing Workplaces", "The Role of White Men in Diversity Culture Change Interventions", "Using Appreciative Inquiry for Process Excellence", "Relational Leadership and Transformative Learning", and "Transformative Learning in the Engagement of Diversity". Ilene is active in her community and serves on a number of community boards.
Yvonne Alverio Prior to her consulting practice, Yvonne served as Director of Workforce Diversity for Aetna Life and Casualty where she was responsible for leading the company's development of strategies, systems and management practices that support worldwide high performance and integrate key business goals with diversity. She also worked as Corporate Director of Diversity and Staffing for Lotus Development Corp; Diversity and Employee Relations Manager, Human Resources Manager, and Affirmative Action Manager for Wang Laboratories; Minority/Women Business Enterprise Program Manager for the Environmental Protection Agency and, Employment and Training Manager for the City of Boston. She has also served in the Army Reserves and is currently an Equal Opportunity Advisor with the Connecticut National Guard. Throughout her life, Yvonne has been involved in community and national organizations. Currently she serves on the boards of; the Hartford Interval House, West Hartford Interfaith Coalition, and the Connecticut Women's Education and Legal Fund. Her educational concentration is in cultural anthropology and Human Resources Management.
Richard Doran Richard has worked in the areas of organizational development and human resource development fostering culture change both as an internal and external consultant. He has lead human resource departments in companies such as Digital Equipment Corporation and Ben & Jerry's Homemade Inc. and has been an external consultant to corporations including Exxon, Mobil, and Conoco, Hannaford, Wild Oats grocery chains, and United Airlines. Richard has also partnered with a leading turn around specialist in three different companies. He supported profitability and growth as he designed and led organizational assessments, consultation and reorganization with senior management teams, and the design and implementation of new organizational structures. Some of Richard's particular areas of expertise lie in the areas of conflict management and diversity. He has a unique capacity to bring together people who might otherwise be unlikely pairs. He has partnered with unions at many companies to bring about collaboration for change for all levels within the organization. Richard has provided consultation to high-level political persons in a number of different cities and states regarding diversity issues and has also designed and delivered diversity awareness programs to colleges, universities, non-profit organizations, religious organizations, police departments and financial institutions. Richard takes pride in being able to work with all levels in the organization. He brings all of himself to his work and helps create an environment where all employees feel valued and motivated to come to work.
Bernardo M. Ferdman As a consultant, Bernardo has worked with a variety of organizations to improve performance and leadership, focusing on assessment and training in the context of diversity. He has focused on assessments, leadership team development, executive coaching, and organizational optimization in multiple regions of the world including the United States Spain, Italy, and Brazil. Bernardo has also designed training and worked with managers to support their professional and leadership development and has worked with organizations to develop Latino and Latina leaders as well as other leaders of color in both corporate and non-profit settings. Bernardo has published over four dozen articles, book chapters, and books, and made more than 100 presentations at professional conferences in the areas of ethnic, cultural, and gender diversity; diversity and inclusion in organizations; Latino/a identity; and organizational psychology. His recent research focuses on the antecedents, correlates and consequences of the experience of inclusion, using the Workplace Inclusion Scale that he developed with his students. Bernardo has held many leadership positions in professional and community associations. He received his Ph.D. in Psychology from Yale University, and his undergraduate degree at Princeton University. Bernardo is a native Spanish speaker and has a working knowledge of French and Hebrew.
Placida Gallegos Placida is a social psychologist by training and received her M.A. and Ph.D. from University of California at Riverside. She continues to write articles and present at conferences on organizational development specializing in diversity, inclusion and multicultural topics.
Teressa Moore Griffin Since 1977, she has been a consultant to key executives, managed organization-wide strategic culture change efforts, and has designed and implemented numerous management and leadership development processes and programs. At the heart of Teressa's work is a belief that people, through self-knowledge and the relationships they create, lay the foundation for sustained success. As an experienced executive, she has grappled with many of the issues faced by today's leaders. Her experience enables her to support others, as they face the complex challenges, dilemmas and opportunities of their business environment. Her approach to coaching is under-girded by an understanding of the operational context of the business, deep interpersonal competence, professionalism and compassion. A professional speaker, as well as an adjunct faculty member at The American University, Teressa has published in the area of workforce diversity. She is a qualified user of the Myers-Briggs Type Indicator and the DiSC Personal Profile System. Additionally, she is a certified Organization Workshop trainer and a Core Energetics therapist. Teressa's educational training is in Psychology, Organization Development and Human Resources Education. She is a graduate of Beaver College and Boston University. Her current memberships include the National Training Laboratories Institute (NTL), the Organization Development Network, The Women's Leadership Collaboration and The Forum for Executive Women. With a life-long commitment to self-understanding and supporting others in their learning and growth process, Teressa is especially skillful at helping others achieve their desired results. She has the gift of clear sight, coupled with an ability to effectively deliver feedback, support the internalization of the data, design actionable development plans and encourage accountability.
Dr. Terrence E. Maltbia Other positions held at Westvaco include Director, Corporate Development and Training; Special Assistant to the Executive Vice President; Organizational Development Consultant; Sales Training and Development Manager; Field Sales Manager; College Relations and Corporate Employment Manager; and Employment Representative. He began his career with Westvaco directly out of college in industrial sales. Terry has also held consulting positions with The Alexander Group, Delta Consulting and Rath & Strong Management Consultants. Sample clients include Bowne & Co., Colgate Palmolive, City of Toledo, Oakland University, Grand Valley State University, Pfizer, PSEG, State of Michigan and State of Ohio.
Academic Background Terry teaches research and strategic learning courses for the Department of Organization and Leadership, Teachers College, Columbia University. Dr. Maltbia is an Academy of Human Resource Development's Malcolm S. Knowles Dissertation of the Year Award Recipient 2001 and received a Cutting Edge Award from the Academy in 2004 for his research in diversity. He is a member of Kappa Chapter, Kappa Delta, Pi (An International Honor Society in Education). Terry brings a proven ability to design, develop and implement organizational change and results-oriented learning processes to support the effective execution of business strategy to his consulting engagements. He is skilled at facilitating individual, group and organizational learning and change processes in global and work environments from small to large.
Andrea Zintz As Vice President of Human Resources and Management Board member of the Johnson & Johnson subsidiary, Ortho Biotech, Inc., Andrea helped lead the growth of the company from $40 million to $500 million in a 6-year period, and launched 2 breakthrough biotech products that lead the market today. She also led executive leadership development for North America from Corporate. During her tenure at J&J she was highly awarded for her work in cultural and particularly HR and leadership development, where her special interests included executive women advancement, diversity, and mentoring. She has been trained as a Black Belt at part of the J&J Process Excellence effort and is an examiner and team leader for the Competitive Assessment Process at J&J. She is also a recipient of the YWCA Tribute to Women in Industry Award. Andrea currently works primarily with senior leaders and business units of Fortune 500 and multi-national corporations to develop change and human development strategies that foster innovation. At the heart of all her work is QuestionThinking(TM) - an inquiry methodology for expanding perspective, increasing creativity and emotional intelligence, and ultimately, helping people to access their best thinking. Andrea received her M.A. and Ph.D. from Fielding Graduate University and is a member of the National OD Network.
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Ilene Wasserman, PhD has over 25 years of experience in Organizational Consulting, Change Management, Leadership Development and Executive Coaching. As Vice-President of a major consulting firm and now, founder and principal of ICW Consulting, Ilene helps leaders and teams throughout organizations foster teams that leverage multiple dimensions of domestic and global diversity by enhancing communication and collaboration. Ilene's approach is appreciative, based on the principles that we transform organizational cultures through engaging the whole system. The culture of organizations is created and perpetuated in the stories people tell and live, and organizational structures and processes.
Bernardo M. Ferdman is Professor at the San Diego campus of the Marshall Goldsmith School of Managementat Alliant International University. He has over 22 years experience as a consultant, teacher, and writer on issues of diversity, multiculturalism, and inclusion; ethnic and cultural identity in organizations; Latinos/as in the workplace, and organizational behavior and development. At Alliant International University led The Border Project/El Proyecto de la Frontera (1993-2000), an initiative designed to increase cross-border collaboration in behavioral science research, training, and service.
Placida Gallegos has worked as both an internal and external consultant focusing on creating healthier, more inclusive workplaces within which people thrive and organizations achieve their fullest potential. She has extensive experiences with clients in manufacturing, insurance, financial services and educational institutions across the United States. Placida consults to clients on many levels including strategic culture change, supervisory and management skills, leadership styles, team building, conflict management, and career development. She has worked with many clients in developing and implementing diversity change initiatives.
Dr. Terrence E. Maltbia has over 20 years of professional experience in sales, management and organization development. Prior to forming Organizational Effectiveness Consulting and Training. Terry was Vice President and Organization Development Center of Excellence Leader for Westvaco Corporation where he designed, developed and implemented an integrated set of people practices in support of business strategy. Westvaco Corporation (now MeadWestvaco) is a global producer of paper, packaging and special papers.
Dr. Andrea Zintz is Vice President with Hudson Talent Management, a subsidiary of Hudson Highland Group. She has 30 years experience in Change Management, Human Resources Development, Leadership Development, Consulting, and Training. Andrea was the president of Andrea Zintz and Associates, LLC, a leadership and organization development consultancy, and the co-founder of the Center for Inquiring Leadership, a training company for leadership effectiveness. Prior to consulting, Andrea cultivated her experience as a leader in Human Resources and worldwide leadership development within the diversified healthcare and pharmaceutical, defense, and retail industries.