ICW Consulting Group is an affiliation of experts and thought leaders in the field of organization development, leadership, team development and strategic processes. We have similar values and viewpoints regarding how we work with clients, and have complementary strengths. Founded in 1998 by Ilene Wasserman, ICW serves our clients by bringing together the best resources for their particular needs.
When you engage with us on a project, we bring together the right subset of our team based on your unique needs and desires.
Ilene Wasserman | MSW, Ph.D. | Founder & President
Ilene has over 30 years of experience in Organizational Consulting, Strategic Planning, Change Management, Leadership Development and Executive Coaching. As Vice-President of a major consulting firm and founder and President of ICW Consulting, Ilene helps leaders and teams throughout organizations leverage multiple dimensions of domestic and global diversity by enhancing communication and collaboration. Ilene’s approach is appreciative, based on the principles that we transform organizational cultures through engaging the whole system.
Ilene received her PhD from the Fielding Graduate University in Human and Organizational Development. She also holds Masters degrees both in Counseling Psychology and Social Work from Washington University and a B.S. from Cornell University in Human Development. In addition to her formal education, Ilene is trained in Future Search, Gestalt, and Appreciative Inquiry. has conducted foundational and advanced workshops in Appreciative Inquiry.
Ilene is a Senior Fellow of the Wharton Leadership Institute, a Fellow of both the Taos Institute and serves on the Board of the Lewin Center, serves on the Boards of the CMM Institute and is a Member of NTL.
Jeff Branch, Ed.D. is a Principal with ICW Consulting Group. Jeff has over 25 years of experience as an organization development and effectiveness consultant, executive coach and adult education practitioner. He also serves as Program Director of two Higher Education Graduate Programs at Philadelphia College of Osteopathic Medicine in: 1) Organization Development and Leadership and, 2) Public Health Management and Administration.
Becca Bartholomew, MS is an Associate with ICW Consulting Group. A facilitator and coach with expertise in organization development, Becca has extensive experience working with groups and individuals to foster communication and effective collaboration among diverse stakeholders. Becca helps her clients implement strategies that increase their emotional intelligence and efficacy. She works with leaders of all types and has a special passion for those newer to leadership as well as those who hold societal privilege and want to address their roles in upholding and then dismantling systems of oppression.
Bernardo M. Ferdman is a Consultant with ICW Consulting Group and also the principal of Ferdman Consulting. Bernardo, a Board Certified Coach and native Spanish speaker, has extensive international experience. As a university professor since 1986, Bernardo has broad knowledge of theory, research, and practice in diversity and inclusion, organization development, cross-cultural management/leadership, and Latinos/as in the workplace. He has published extensively and regularly makes presentations and conducts workshops for a range of audiences on these topics.
As a practitioner, Bernardo works with organizations, groups, and individuals to improve performance and leadership and to increase inclusion, focusing on assessment, coaching, dialogue, facilitation, and learning in the context of diversity.
Placida Gallegos, a Consultant with ICW Consulting group, has over 30 years experiencing supporting individuals from all backgrounds, groups and organizations in thriving and achieving optimal outcomes. As a researcher, she has emphasized organizational high performance, leadership development, cultural assessment and strategic change initiatives. In addition to her work with ICW, Dr. Gallegos is the founder of her own firm.
Norm Jones is an Associate with ICW Consulting Group and is President of Strategic Solutions Group, Int’l., LLC. He has particular expertise in diversity and inclusion, having served in several senior diversity officer roles in higher education since 2001. Norm has managed multi-million dollar budgets and consulted with HR and Finance executives on increasing strategic diversity, and articulating the bottom line around inclusive workplace practices. He has remarkable expertise in mid-management coaching and has worked one-on-one with dozens of high-potential employees who have been identified in the talent pipeline as “ready” for more senior positions within the organization.
Kathy E. Kram, a Consultant with ICW Consulting Group, is the Shipley Professor in Management Emerita at the Boston University Questrom School of Business. Her primary interests are in the areas of mentoring, relational learning, the transition in to retirement, and diversity issues in executive development and leadership. She is a founding member of the Center for Research on Emotional Intelligence in Organizations (CREIO), and served as a visiting scholar at the Center for Creative Leadership (CCL) 2000-2001.
Connie Rose, an Associate with the ICW Consulting Group, specializes in executive and leadership coaching services. Her coaching supports her clients in gaining a new sense of clarity around what they want and how to pursue it. Connie has over 20 years of experience as a trusted advisor to senior executives, top talent and emerging leaders. She is also an executive coach at the Wharton School, University of Pennsylvania and with the Bryn Mawr Nonprofit Executive Leadership Institute. She helps leaders expand the scope of their thinking, communicate more effectively, manage difficult conversations successfully, and hold people accountable in a clear, collaborative way.
Erin Taylor is ICW’s Client Relationship Manager and a Consultant. With grounding in the tools of formal organizations, anti-oppression movements, and both school-based and outdoor education, Erin’s work and interests focus on using land, food, and facilitation to build and heal people’s relationships with place, identity, and human systems. In addition to her work with ICW she consults independently to nonprofits on both organizational and curriculum development.
Jess Wass, an Associate with ICW Consulting Group, is an Organizational Development Consultant, Executive Coach, Facilitator, and Speaker. Her focus is on helping people reach their full potential at work by getting to the heart of what truly drives them and helping ordinary managers become extraordinary leaders. Jess holds a Master’s degree in Social-Organizational Psychology with a focus in Change Leadership from Teachers College at Columbia University. She participated in the Executive Masters program where she pursued her degree while working full-time. She has a BSBA in Finance and Psychology from Washington University in St. Louis where she was also an Ervin Scholar.